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What This Legal Page Covers For You

Everything you agree to when you open an account with us sits on this one page — terms of use, privacy, wallet rules and the way we handle your data. Access and eligibility depend on local law and are available where local law permits.

Terms of usePrivacy practiceWallet rulesAccount securityLocal law scope

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The Terms You Accept When You Join

magie8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you accept this policy as written. We ask that you are of legal age in your jurisdiction and that the details on your profile match your own ID, because mismatched names are the usual reason a payout gets held up during verification.

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Your wallet balance, your stakes and any prize-style slot features you trigger are all recorded against that single verified profile, so keep it accurate. We do not run accounts for anyone else, and we do not allow shared logins. If you play from a region where
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local law does not permit it, we may close the account and return any balance not tied to an open wager. Nothing here overrules the mandatory consumer protections of the country you play from, and where the two differ, local law wins. Amendments get posted on
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this page before they take effect, and we flag the date at the top so you can see what changed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY

How We Handle Your Policy Data

Your profile holds the minimum we need to run the account: identity details for verification, your linked wallet reference, and the transaction record behind every deposit and withdrawal. Sessions run over an encrypted connection, and we ask for a one-time code on new devices so a copied password alone is not enough to get in. We keep records for as long as the accounting and anti-fraud rules in your jurisdiction require, then remove or anonymise what we no longer need. You can ask what we hold, request a correction, or ask for a copy, and we answer through the documented support channels rather than social messages.

Account Security

Encrypted sessions plus a one-time code on new devices, so a stolen password on its own does not open your account.

Data You Can Request

Ask what we hold on your profile, request a correction, or get a copy of your records through the support channels.

Retention Practice

We keep identity and transaction records for as long as local accounting and anti-fraud rules require, then remove or anonymise them.

Cookies And Sessions

Cookies keep you signed in, remember your chosen language and measure which pages you read; you can clear them any time.

POLICY QUESTIONS

Who To Ask About Policy

Policy questions deserve a human answer, not a bot loop. Open live chat from the account menu, and you reach local support who can pull up your profile and walk through the clause you're asking about. If it's a document request — a copy of your transaction history, a data question, a correction to your profile — you can raise it in the same thread or by email through the contact form. Have your registered email and the last four digits of your linked e-wallet number ready; it shortens the back-and-forth. Login trouble first?

Live Chat Reach local support from the account menu inside your logged-in session and get your profile pulled up while you talk.

Email Requests Send document requests, data questions or profile corrections through the contact form, quoting your registered email so we can match your file.

Login Help Locked out? Request a one-time code to your registered mobile number, then message chat if the code does not arrive.

Legal Questions You Ask Most

The clauses we get asked about most, answered in plain terms. If yours is not here, live chat is the faster route — and if it turns on local law, we will tell you which part of the policy applies.

Right here. This policy page is the document you accept at registration, covering your account, your wallet and how we treat your data.

Open live chat or send the contact form a request quoting your registered email. We confirm the profile and send the record through the documented channel.

Verification matches the name on your profile to your documents, and payout details go back to the same wallet you deposited from, such as Touch 'n Go eWallet.

Yes. Ask through live chat or the contact form. We close the profile and delete what we can, keeping only the records local rules require us to hold.

Studios receive what they need to run a game round, not your identity documents. Your verification file stays with us and our payment partners.

We post the updated wording on this page before it takes effect and flag the date, so you can see what changed since you last read it.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoThree Card Poker Infomagie8 Glossary

What This Legal Page Covers For You

How We Handle Your Policy Data

Account Security

Data You Can Request

Retention Practice

Cookies And Sessions

Who To Ask About Policy

Legal Questions You Ask Most

01 Where can I read the full terms before joining?

02 How do I ask for a copy of my data?

03 Why do you ask for ID before a withdrawal clears?

04 Can I close my account and have my details removed?

05 Do you share my details with game studios?

06 What happens if the policy changes?

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